Shipping policy
Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.
Shipping Methods & Timeframes
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Overnight Shipping (1 business day)
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available for wholesale orders.
Geographic Coverage
We currently ship within the US. Shipping restrictions may apply to certain locations.
International Shipping
International orders may be subject to customs duties, taxes, and fees determined by your country's customs office. These charges are the customer's responsibility and are not included in our shipping costs. Orders require accurate customs information and may take 7-21 business days for delivery.
Damaged or Lost Packages
Please inspect your package upon delivery. Report any damage or missing items to us within 48 hours of delivery so we can make it right! We will work with the carrier to resolve any other shipping issues, such as lost packages.
Address Accuracy
PLEASE ensure your shipping address is complete and accurate when placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer! If we are informed by the carrier BEFORE MAILING that the address is un-deliverable, we will hold your order and contact you ASAP.
For any additional questions, contact us at: customerservice@everflamepercussion.com
This policy was last updated on 06/11/2025