Shipping policy

Processing Time

Orders are processed within 1–2 business days, Monday through Friday, excluding holidays. We will email tracking information when your order ships.

Shipping Options and Delivery Estimates

Available carriers, services, shipping charges, and estimated transit times are calculated for the destination and items in your order and shown at checkout. Options and estimates can vary by destination and by the products in your order. Checkout is the current source for available services and delivery estimates.

Shipping Costs

Shipping costs are calculated at checkout based on your location, the products in your order, and the available shipping options. Free shipping may be available for qualifying wholesale orders; contact us to confirm whether it applies to your order.

Geographic Coverage

We ship to destinations where checkout offers a shipping option for the products in your order. Available destinations may vary by product and shipping profile. Enter your address at checkout to confirm eligibility and see current options and charges.

International Shipping

International orders may be subject to customs duties, taxes, and fees set by the destination country. Depending on the destination and selected service, charges may be collected at checkout or assessed by the carrier or customs authority. Please provide accurate customs information and check local requirements before ordering.

Damaged or Lost Packages

Please inspect your package upon delivery and contact us as soon as possible if an item is damaged or missing. For damage or missing items, email us within 48 hours of delivery with your order number and details. We will work with the carrier to resolve other shipping issues, including lost packages.

Address Accuracy

Please make sure your shipping address is complete and accurate when placing your order. If a carrier reports before mailing that an address is undeliverable, we will hold the order and contact you.

For questions, contact customerservice@everflamepercussion.com.

This policy was last updated on November 5, 2026.